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Store Policy

A2Z CHILDREN'S BOUTIQUE POLICIES

RETURN
Our return policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can not offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Please send all returns to:

A2Z Children's Boutique 
50 N BROADWAY UNIT #52
Tarrytown Ny 10591


Additional non-returnable items:
Gift cards
personal care items
Hair accessories 


REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 business days.
Late or missing refunds 
If you haven’t received a refund yet, first re-check your bank account.
Then contact your credit card company it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at orders@a2zchildrensboutique.com

SALE ITEMS
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES (if applicable)

We only replace items if they are defective or damaged within 14 days of purchase. If you need to exchange it for the same item, send us an email at orders@a2zchildrensboutique.com.

GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a email will be sent to you with a code that will reflect you credit balance. You can put the code when you checkout in the discount box.  If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to them to give to you later, we will send the code to the gift giver and he/she will find out about your return.

SHIPPING
To return your product, you should mail your product to: 50 NORTH BROADWAY UNIT #52, TARRYTOWN NY 10591. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

PRIVACY STATEMENT 
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s Internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@a2zchildrensboutique.com.

SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@a2zchildrensboutique.com.

 

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